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1 - 6 von 2.290
1 – 6 von 2.290
David S.
J'aime beaucoup les produits withings et en particulieur leur montre connectées. J'ai en ce moment une scanwatch. Mais cela fait 1 mois que ma montre ne fonctionne plus et que je n'arrive pas à avoir la procédure de réparation de la montre, après plus d'une dizaine de messages !? Dommage qu'une tres belle entreprise comme Withings ne mette pas un service de réparation ou de SAV de qualité pour fidéliser ces clients!
Uli M.
Die Verbindung von App und Waage ist eine Dauerkatastrophe.
Ich habe ein weiteres Gerät zurückgeschickt weil es nicht funktioniert und nie mein Geld erhalten.
Schlechter geht nimmer!
Ich habe ein weiteres Gerät zurückgeschickt weil es nicht funktioniert und nie mein Geld erhalten.
Schlechter geht nimmer!
Raven M.
My Withings cardio scan scale quit working after 2 years (the warranty period is 2 years...). The battery is dead and apparently can't be recharged. Customer support had me on a "chat" for almost an hour to tell me nothing could be done. The chatter -- supposedly a person -- must have been doing multiple chats at once. She twice referred to my scale as a watch... TERRIBLE support, lousy interface, no way to give feedback. After making a big deal of "verifying" my account SEVERAL TIMES, at the end, she asked me for my NAME to be able to give me a small discount on a replacement product. UGH. No more Withings.
Vou X.
My watch that I paid for, Withings Scan Watch 2 was acting up. Before I even reached out to them, I trouble shoot the watch based on their documentation. They don't have a phone number and use the excuse that their phones are down (which we know that no big companies will usually ever have their phones down). When you get to a chat with operator, they almost sound like they are a robot. I told them 3 times that I have hard reset the watch and they still ask me if I hard reset the watch. It takes on average 2-5 minutes before they respond once you have sent a message. I sat their and timed it. After approximately 1 hour they then say they will escalate my problem to a senior support team member. I'll keep you guys posted on what happens next.
Bernd A.
Very fast reaction also in case of trouble. Replacement arrived in short time.
Guy R.
Just upgraded my Scan HR (which I loved)to a ScanWatch 2, very happy out of the box and it looks really classy on the wrist! I love the app, the new ECG and temperature functions make keeping on top of my health markers very easy.